Location:
Detroit, MI
Employment Type:
Part-Time
Salary:
Competitive
Job Description
Summary of Position
Performs a variety of duties for counter service including greeting and serving customers, receiving payments, maintaining cash drawers, beverage preparation, stocking counters and holding cabinets.
Duties & Responsibilities
-
Always come to work with a clean uniform.
-
Maintain a safe, clean, and organized workstation.
-
Be a team player—support and assist your fellow team members whenever possible.
-
Maintains sanitary standards.
-
Promptly & politely greet guests, taking food and beverage orders, and expediting food order.
-
Interacts with customers in a friendly and efficient manner.
-
Accurately ring guest orders into the cash register or POS system
-
Responsible for properly charging the guest and collecting payment for orders.
-
Responsible for processing credit and debit card transactions.
-
Answering phone and taking phone orders.
-
Thorough knowledge of both carryout and catering menus. Must be familiar catering procedures.
-
Work with line cooks and expeditor to efficiently and accurately process and bag customer orders.
-
Works with banquet staff to prepare accurately boxed catering orders on time.
-
Stock coolers, salad prep, and supplies neatly, accurately and efficiently.
-
Maintain hot or cold temperature conditions as per standards.
-
Maintain appropriate portion-control.
-
Cleans equipment, as assigned, thoroughly and in a timely fashion.
-
Completes shift work, as assigned, timely and thoroughly in accordance with department standards.
-
Keeps floor in work area clean and free of debris.
-
Cleans lobby, tables, seats and counters before, throughout and after service.
-
Other related tasks as directed by management.
Requirements
-
Exceptional customer service skills (both written and verbal)
-
Exceptional communication skills (both written and verbal)
-
Availability to work nights and weekends is required
-
Must be at least 18 years of age
-
High school diploma or equivalent required.
-
Must be able to perform simple mathematical calculations and make change.
-
Must have the ability to stand and walk for extended periods of time.
-
Must have the ability to lift, stoop, and bend.
-
Must have the ability to lift items weighing up to 30 pounds frequently.